I cannot repair or reinstall Office 2016 Pro

J.R. Sitman
J.R. Sitman used Ask the Experts™
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I tried a repair because my Outlook was running extremely slow.   Then I did an uninstall and reinstall.  I get the same error.  

Any idea what is causing this?


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Hardware Tester and Debugger
Commented:
Hi there! :)

Please try using the NET framework repair tool. You can find the latest version in the following article posted by the official Microsoft Support team. Afterwards, perform all system updates and restart your computer before trying again.

Reference: https://support.microsoft.com/en-sg/help/2698555/microsoft-net-framework-repair-tool-is-available

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J.R. SitmanIT Director

Author

Commented:
I'll try it
J.R. SitmanIT Director

Author

Commented:
I do not see Net Framework in my Programs and Features.   Should I?
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NoahHardware Tester and Debugger

Commented:
Okay, I personally find that weird since Microsoft .Net Framework is a vital feature.. Try running it and see what happens first?
J.R. SitmanIT Director

Author

Commented:
Should I follow these instructions or reboot?

netframe.jpg
Ugra Narayan PandeyCloud Security Expert

Commented:
Try to troubleshoot Microsoft .net framework issue. Or uninstall the previous version then install a new one https://dotnet.microsoft.com/download/dotnet-framework, plz install 4.7 version.
NoahHardware Tester and Debugger

Commented:
@J.R. Sitman Yes follow those instructions and try again.
J.R. SitmanIT Director

Author

Commented:
Before I close this just wanted to update that I tried to install 4.7 and got the message it was installed or a newer version.    What's odd is it does not show in Programs and Features.

I repair fixed it.
J.R. SitmanIT Director

Author

Commented:
meant "The" repair fixed it.
NoahHardware Tester and Debugger

Commented:
So the repair can be used now?
J.R. SitmanIT Director

Author

Commented:
Yes office Pro installed perfectly
NoahHardware Tester and Debugger

Commented:
Alright! If your problem is solved, please remember to mark the comment which worked as a solution for you :)
J.R. SitmanIT Director

Author

Commented:
thank you
NoahHardware Tester and Debugger

Commented:
You're welcome! Glad I was of help :)

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