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BSOD - brand new Lenovo PC (Driver_PNP_Watchdog)

Out of the box BSOD prior to ever booting into windows ...
happened twice before any windows setup
Then I got to put in region / Keyboard then pre user set up ... b0mbs again
I want to RMA it and wondering if Im over reaction BUT it was circa 1750 Euros
Spoke to Lenovo tech and Im going to RMA but is there anything I should try.
Dont feel I should have to reinstall opsys, too expensive a PC
Attached - Keyboard and mouse only
Current status ... Lenovo Logo and Spinning dots like the old egg timer would do
Update ...
Attempted repair (3rd attempt at a repair) - then same error.
Then reboot and it goes to windows after maybe 10 attempts in total ...

Very unusual

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Correctamundo

ASKER

It finally booted to windows and temptingly Ive added win updates and now its just egg spinning wheel again ...

I like fixing things but when its on site and the customer is looking at you its then your responsibility, as a DOA its Lenovo responsibility so I best RMA

William Fulks

You could try reseating the RAM but I wouldn't do much more than that. A brand new laptop isn't supposed to bluescreen!

nobus

can you check in the bios if the drive and ram are seen - and date/time is ok ?
use the adva,nced options : https://www.laptopmag.com/articles/access-bios-windows-10

Correctamundo

ASKER

it’s a Lemmon. BSOD Intermitent. no identifiable problem. going to RMA