Correctamundo

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It finally booted to windows and temptingly Ive added win updates and now its just egg spinning wheel again ... <br />
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I like fixing things but when its on site and the customer is looking at you its then your responsibility, as a DOA its Lenovo responsibility so I best RMA
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You could try reseating the RAM but I wouldn't do much more than that. A brand new laptop isn't supposed to bluescreen!
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can you check in the bios if the drive and ram are seen - and date/time is ok ?<br />
use the adva,nced options : &nbsp;<a href="https://www.laptopmag.com/articles/access-bios-windows-10" rel="ugc">https://www.laptopmag.com/articles/access-bios-windows-10</a>
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it’s a Lemmon. BSOD Intermitent. no identifiable problem. going to RMA
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Out of the box BSOD prior to ever booting into windows ... <br />
happened twice before any windows setup <br />
Then I got to put in region / Keyboard then pre user set up ... b0mbs again <br />
I want to RMA it and wondering if Im over reaction BUT it was circa 1750 Euros <br />
Spoke to Lenovo tech and Im going to RMA but is there anything I should try.<br />
Dont feel I should have to reinstall opsys, too expensive a PC <br />
Attached - Keyboard and mouse only <br />
Current status ... Lenovo Logo and Spinning dots like the old egg timer would do<br />
Update ... <br />
Attempted repair &nbsp;(3rd attempt at a repair) - then same error. <br />
Then reboot and it goes to windows after maybe 10 attempts in total ...<br />
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Very unusual <br />
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&nbsp;<a href="https://filedb.experts-exchange.com/incoming/2019/12_w49/1438195/IMG_1109.JPG" target="_blank" title="bsod 1 (68 KB)"><img alt="bsod 1" class="file-block lazyload" style="max-width: 640px;" data-src="https://filedb.experts-exchange.com/incoming/2019/12_w49/1438195/IMG_1109.JPG" /></a><a href="https://filedb.experts-exchange.com/incoming/2019/12_w49/1438196/bsod.JPG" target="_blank" title="bsod 2 (80 KB)"><img alt="bsod 2" class="file-block lazyload" style="max-width: 640px;" data-src="https://filedb.experts-exchange.com/incoming/2019/12_w49/1438196/bsod.JPG" /></a>
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bsod.JPG

IMG_1109.JPG

Out of the box BSOD prior to ever booting into windows ... 
happened twice before any windows setup 
Then I got to put in region / Keyboard then pre user set up ... b0mbs again 
I want to RMA it and wondering if Im over reaction BUT it was circa 1750 Euros 
Spoke to Lenovo tech and Im going to RMA but is there anything I should try.
Dont feel I should have to reinstall opsys, too expensive a PC 
Attached - Keyboard and mouse only 
Current status ... Lenovo Logo and Spinning dots like the old egg timer would do
Update ... 
Attempted repair  (3rd attempt at a repair) - then same error. 
Then reboot and it goes to windows after maybe 10 attempts in total ...

Very unusual 


 

BSOD - brand new Lenovo PC  (Driver_PNP_Watchdog)

Windows 10 is a personal computer operating system featuring the "universal application architecture" (UAP); apps can be designed to run across multiple devices with nearly identical code, including PCs, tablets, smartphones, embedded systems, Xbox One, Surface Hub and HoloLens. Windows 10 also includes a virtual desktop system, a window and desktop management feature called Task View, the Microsoft Edge web browser, support for fingerprint and face recognition login, voice-based search (Cortana), new security features for enterprise environments, and DirectX 12 and WDDM 2.0 to improve the operating system's graphics capabilities for games.

Windows 10

A personal computer is a general-purpose computer whose size, capabilities and price make it useful for individuals, and is intended to be operated directly by an end-user with no intervening computer time-sharing models that allowed systems to be used by many people, usually at the same time. Personal computers may be connected to a local area network (LAN), either by a cable or a wireless connection, and through that to the Internet. A personal computer may be a laptop computer or a desktop computer running an operating system such as Windows, Linux or Macintosh OS.