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Sharepoint User Login Troubleshooting

Hi EE,

One user can't log into a Sharepoint 2010 site they are AD authenticated but when they try to sign they get a invalid credentials message. I have recreated the user in Sharepoint User administration no luck and double-checked their group assignments in AD and office 365 no issues.

How would troubleshoot this issue what logs would consult, any guidance is welcome?

Microsoft OfficeMicrosoft SharePointMicrosoft 365Troubleshooting

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8/22/2022 - Mon