We help IT Professionals succeed at work.
Get Started

Outlook 2018 Pop Cert Error Message

57 Views
Last Modified: 2020-03-02
Old WIN7 computer running Office 2010 retired replaced with a new WIN10 running MS Office 2018. User is configured with a pop account from GoDaddy and gets the following cert error when first opening Outlook.
cert errorCert error is from GoDaddy saying a name mismatch. Their pop server is pop.secureserver.net.

Note the following screenshot cert error 2 is the same error message but I didn't have the opportunity to screenshot the original. Note the valid dates are incorrect because this was taken from the following website. Note, I tried what the article recommends and it did not resolve the issue.

Other option was turn off the security features in Outlook that I'm not going to do.

Any ideas how to go about resolving this?
Comment
Watch Question
The More I know, the more I don't know
CERTIFIED EXPERT
Distinguished Expert 2019
Commented:
This problem has been solved!
Unlock 1 Answer and 4 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant

An Experts Exchange subscription includes unlimited access to online courses.

Get Started
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE