Blue screen after windows updates...

gromack
gromack used Ask the Experts™
on
I had a message up on my computer, Win 10 Pro, about an update that was about to expire, soI let it run.
Computer was at log in screen for a while this morning before I needed to use it, but soon afterwards, I got the message on the attached pic.
All I had running at the time was MS word & Hyper V with one of my VMs running, nothing out of the ordinary.
As I'm typing this I seem to remember a similar situation a while back, where I just rolled back to before the update, but with that one, I didn't have this message about anything expiring.
Any suggestions?
Thanks!
WIn10-error.jpg
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
View Solution Only
ITguy565

Commented:
The Bad Pool Caller Error message usually is related to a Driver Memory issue.

Reference: https://forums.tomshardware.com/faq/how-to-fix-windows-10-bad-pool-caller.2751301
gromack

Author

Commented:
F*#& Microsoft!
updated bios & it bluescreen came back immediately, on reboot, I got a dell message about power adapter couldn’t be detected, letting dell diagnostics run now...
gromack

Author

Commented:
and now I can’t keep the GD thing on long enough to roll back the updates!!!
Commented:
computer was still under warranty, so I called dell. the fix was to update the intel rapid storage technology driver. it took several tries, as computer kept blue screening, but eventually got there & all appears to be good.
gromack

Author

Commented:
thanks, again!

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial