mkramer777
asked on
email was hacked and now cannot receive email
Email was hacked and sending out spam email. This is office 365. Changed password for account. The account can send email but will not receive. Is microsoft blocking something on the admin side to prevent account from recieving email?
The hackers may have set that up in order to retrieve your email easily even though you changed the password.
Anyway, to be safe your best bet may be to contact MS support or whoever your are buying your service through. They have much more efficient ways of ensuring everything is clean rather than looking for things that are out of place in your accounts.
Anyway, to be safe your best bet may be to contact MS support or whoever your are buying your service through. They have much more efficient ways of ensuring everything is clean rather than looking for things that are out of place in your accounts.
ASKER
We are using OFFICE 365. Who do I contact for them to look into it?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER