Can not see content of restored pst folder from outlook

itadminhelp used Ask the Experts™
I have pst file with size of 1.5 GB.
This was restored from backup. (This was a public folder of the exchange)

I have attached this to my outlook but can't see anything within the folder.

I have tried this on outlook 2010, office 365 and office 2016.

Any suggestions on how I can fix this?
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NoahHardware Tester and Debugger

Hi there! :)

Try using the Inbox Repair tool? You may refer to the following article provided by the official Microsoft Support team.


If all else fails, download this software and try it out.

Stellar Repair for Outlook Tool:
Tutorial Video:
Kesavan JeganarayananIT Consultant

Find the scanpst.exe file from these locations and do the repair of your PST file
Office 365 / Outlook 2019 / Outlook 2016 Click to Run
any Windows; C:\Program Files\Microsoft Office\root\office16\

Outlook 2016 (MSI-based Volume License installation)
32-bit Windows; C:\Program Files\Microsoft Office\Office16\
64-bit Windows; C:\Program Files (x86)\Microsoft Office\Office16\
Top Expert 2016

using exchange one normally doesn't have .pst files but .ost files as one usually connects using exchange protocols not pop/imap protocols
This means that a local copy doesn't have the information available


Hi David,

This is exported as .pst... like we do for mailbox.

If i right click top folder >go to properties and folder size it shows subfolders and it size. But it is not visions in outlook. (Screenshot attached)
-Repairing pst didn't help.
Clicked on 3 dots next to tasks in outlook and clicked folder.
this poped with another folder in the bottom..(As public folder)

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