web address does not navigate to corret website.

mkramer777 used Ask the Experts™
website alias name does not go to the right website.  I called the company that it points to and they have no idea.  they are contacting their IT and website people right now.   See  screensbhot.  I host with network solutions and all looks well there.  Domain is renewed to Nov. of 2020.  What should I do next.  When I click through the warnings it goes to the website of the company that I have contacted.  It IS a company in the same city I live.
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Darrell PorterEnterprise Business Process Architect

This is more likely an SSL issue and not a redirect issue but without seeing the issue first-hand (and the entirety of the SSL certificate chain) I can't really point you in the correct direction.

What web server software is being used?   IIS? Apache? Bill's Cheap Web Software?
Distinguished Expert 2018

Sounds like a misconfiguration. If the DNS is pointing to the correct public IP, then I assume that the hosting is shared. However, the servers on the host side may not be pointing to the right place. A lot of things that need to be verified, including making sure that there are no 301 redirects going on.
It was a misconfig on the website hosting company.  They messed up something.  All correct now.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial