I am upgrading 10 computers from Windows 7 Pro to Windows 10 Pro with the free upgrade offered by Microsoft. I have one system that just when it is doing the last installation of updates it starts "undoing changes to the computer". It comes up with and error when you log back in to Windows 7 of Ox8007042B - Ox 3000D and then when you select the details button it says " FIRST-BOOT PHASE ERROR Migrate Data Operation. Go to Microsoft.com/fwlink/?linkid=528892" I tried going to this address and I also searched it and the solution was to purchase an analyzer program for $29.95 which comes up with Malware errors. When I run another Malware checker I come up with no problems. Any ideas would could be stopping the upgrade? I have disabled everything in the startup in msconfig and I have cleared all temp folders and it still cannot finish the upgrade.
Use the update assistant .. It often provides if there is an application conflict.
Noah
Hi there! :)
As a start, let's make sure that you have the correct system requirements and you have the correct Drivers for 10 for your Model Number. The other important thing is the 32GB or larger drive requirement before upgrading. This is why most people prefer backing up their data, doing a clean boot and then perform the upgrades.
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William Peck
Jack Cretney
ASKER
I have 150 GB free space. All updates have been downloaded and installed. This is a full version of Windows 7 Pro and it is the same as what is installed on all 10 of the computers that are upgrading successfully. I am using Microsoft's Windows 10 update assistant. I downloaded it and copied it to the server that all 10 are connected to so I know I am using the same version of the update assistant on all of them. The reason I am not doing a clean boot and starting from scratch is that there are multiple specialty programs installed on each of the computers and half of the programs are irreplaceable, so the idea of upgrading without reinstalling all of the applications is very attractive.
Is the computer experiencing issue includes a second drive by chance?
Noah
Do you have any non-Microsoft antivirus software? Non-Microsoft antivirus software can sometimes cause upgrade problems, so just uninstall those first and install it again after the Windows 10 upgrade.
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Cliff Galiher
There is no more free upgrade. Full stop.
Also, no Microsoft link will take you to a malware scanner for $29.95. That's a big red flag to me. My guess is the machine already has malware, or at least some grey-area product that is intercepting web searches in an attempt to boost sales. And many of thsie do cause upgrade issues.
arnold
Cliff, I do not think the error led to the suggestion of an anti-virus purchase.
The asker searched for a solution to the error and one of the links the user followed was a scam trying to sell this anti-virus as a fake solution to resolve the issue.
You must use the USB Media creation tool for v1809 to successfully upgrade for free these days. Then upgrade from v1809 to v1909. The media creation tool you download now, will not make a v1809 USB anymore. I can send you the USB media if you need.
Jack Cretney
ASKER
I will uninstall the antivirus software, VIPRE. I was able to do it on another but in this case I will do that. Then I will create a USB media tool with the Windows 10 update assistant. Unfortunately I will not get another chance to try any of these things until this Friday. I am an offsite IT manager with my own business and I am performing Windows 10 upgrades scheduled for the rest of the year. Thanks for all these great suggestions!
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nobus
i just install afresh and nearly everytime - it's activated
Jack Cretney
ASKER
I have tried updating using a USB flash drive and it still stops with a black screen that you cannot get out of. I am thinking I should reboot using the flash drive but all of the prompts I see look like it is going to do a clean install of Windows 10 and not keep the programs and settings which is very important. Does anyone know for sure if you boot up with the flash drive and install does it wipe out the old windows installation and start from scratch or is it an update that keeps the programs and settings?
arnold
If you boot using the USB or DVD, it will be a clean install. An update assistant should indicate if there are conflicts.
If you have an SSD of the size to handle your data, clone the hdd to SSD and see if that goes through.
I.e. Possible issue on the hdd preventing an upgrade.
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James Murphy
Jack Cretney
ASKER
This has a SATA 1000 GB Seagate drive and there is nothing special about it. I am starting to think there must be something corrupt about the existing Windows install. Is there a good way to check the current Windows 7 Pro installed?
arnold
sfc /scannow
Dism /online /?
check-image /checkhealth
/restorehealth
nobus
copy the contents of the usb stick to a folder on your pc - and run the install file from there
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Jason Johanknecht
The USB media must have v1809 (v1903 confirmed fails) for it work. You run it from within Windows, not during boot up to do the upgrade. I just created a v1909 and plan on testing as soon as I find another W7 PC.
Jason Johanknecht
FYI >>> DISM did not exist in Windows 7.
Jack Cretney
ASKER
Is there a link to version 1809 that I can download and try??
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Download the update assistant
https://support.microsoft.com/en-us/help/3159635/windows-10-update-assistant
2. If it hangs halfway or aborts, try to use USB drive (8GB size) in the above link and and boot from the USB disk.