Exchange 2016 - Deleted Item Retention Period

Hi there! :)

Have you seen the following link posted by the official Microsoft Support team? You will want to focus on the steps 1,2 and 3 as provided. You can infer from the article and I will help you from there.

Reference: https://docs.microsoft.com/en-us/microsoft-365/compliance/increase-the-recoverable-quota-for-mailboxes-on-hold

Screenshot pls....

See how deleted items retention are calculated.

https://blogs.technet.microsoft.com/vikass_blog/2013/12/13/retention-tags-on-deleted-items-folder/

Sudden change in the  Retention period from default 14 to 30 days will not change all of a sudden. Will take time to sync with OWA and Outlook.

In OWA when you click on any deleted items it will show you expiry date or expiration date.

The next mailbox assistance schedule will update the change.

Not sure what you mean? Screenshot of what?

This was helpful to my process. Thanks!

Helpful, does it mean solved? Are you still facing the same issue? :)

Noah,

I'm still only seeing 14 days of recoverable Deleted Items in the Outlook client. However, I do see more than 30 days of recoverable deleted items in OWA. How can I get them to sync?

I'm seeing only 14 days in recoverable deleted items. So I'll just work with OWA in this case.  

thanks!!