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Bill H

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Deleted emails reappear

Hi, we have Exchange server in house, and for 1 user, randomly their deleted emails reappear on their iPhone. The policy we have on the server, is no deleted item retention.

Has anyone seen this?
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Kesavan Jeganarayanan
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Bill H

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Ok, but why would it reappear on the phone inbox?
Are you using IPhone native mail app or outlook app?
Could you try remove and add again the email account. We have similar problem in our office and this workaround always helps.
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ASKER

Native mail app. Yes removed and re-added already, is this a known issue?
Yes. there is some sync issues with Iphone Native app and exchange. You can use Outlook app for better sync.
(My suggestion)