can I drag and drop inbox / sent emails from a .pst into a new exchange email setup

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moving .pst old email data to new Exchange offoce 365

is it recomended / OK to drag and drop emails from inbox from the .pst to inbox exchange ?

and drag sent from .pst to sent exchange

or do I HAVE to import the whole .pst into a folder in exchange first  ?
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William FulksIT Services Analyst

Commented:
When you do the import, you can import selected folders and not have to do the whole .PST, so you should be able to just get the Sent and Inbox folders without having to do all the rest. Maybe do one at a time if it won't let you select multiples, but I am pretty sure it can.
AmitIT Architect
Distinguished Expert 2017

Commented:
You can do drag and drop, however remember, it is like cut/paste function. If there is any clitch in your network, you will face data loss. I advise you first keep one extra copy for your PST file as backup and then you can use drag and drop. Or you can directly import entire PST into mailbox or into specific folder. Later from that folder you can drag and drop, if needed.
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Author

Commented:
Hi, Thanks, so it’s ok to Copy emails (pls forget if I said cut or implied move) all email by ctrl a and copy all inbox in .pst. I don’t HAVE to import the whole .pst
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AmitIT Architect
Distinguished Expert 2017

Commented:
Copy/paste would be better option here.
Eds

Author

Commented:
copy not import > I did this already a few weeks ago. I have a copy of the .pst. But weeks later user says some attachments are missing or won’t open.

it could be as simple as he doesn’t have adobe acrobat as it’s a new PC.

thanks
AmitIT Architect
Distinguished Expert 2017

Commented:
In that case, install the acrobat reader.
Eds

Author

Commented:
I’m hoping it’s a simple as that.
I can create new exchange profile if it not that.


just double checking if it was the way I got his old .pst emails in that could have been an issue
Eds

Author

Commented:
just looking at the way customer put the query ...


“Some old emails  don’t have the attachments \ wont open”

anyway will see when I’m there
Eds

Author

Commented:
Ive heard that to copy and paste individual emails that have attachments can lead to issues.  (from my tech support at a hosting company)

Importing the whole .pst into a folder in exchange and then moving them to where ever from within exchange is the way to go ...
Commented:
Ive heard that to copy and paste individual emails that have attachments can lead to issues.  (from my tech support at a hosting company)

Importing the whole .pst into a folder in exchange and then moving them to where ever from within exchange is the way to go ...

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