I have an Acer Aspire laptop V3-331-P2KQ ( Model no MS2392 ), and the internal microphone doesn’t work.
I have tried all the usual software things – uninstall, different drivers, change settings etc. – but nothing seems to cure it. All looks good in Windows, but it can’t hear me.
I have attempted to use the jack socket with a headset I have. The laptop has one of these single socket jobs for both headphones and mic. I currently only have a headset with separate jack plugs but tried the microphone jack in, and that doesn’t work. Unsure, therefore, if it is because it doesn’t like my microphone – it works in another computer with individual sockets - or the problem isn’t just the internal mic.
I tried a Bluetooth headset, and that worked OK. (I have also ordered a cheap USB Mic to try)
I am therefore thinking hardware, but my concern is that – potentially – the jack socket doesn’t work either. If the internal mic is faulty, could that affect a jack socket?
Any further thoughts or ideas would be appreciated.