troubleshooting Question

New Win 10 Pro Install, 'We're sorry access is not allowed with Edge due to security concerns."

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mlcktmguyFlag for United States of America asked on
Windows 10Microsoft OfficeInstallationLaptops Notebooks
6 Comments1 Solution83 ViewsLast Modified:
I am developer, upgrading my Office computers to Win 10 Pro.  I ran the install opting to retain my apps and data.  One of the most important things I do is remoting into clients system for problem resolution installing updates, etc..

I installed Win 10 Pro on one of the laptops in my office.  I am trying to remote in to one of my clientsusing a shortcut retained during the install.

I see the first screen 'C'itrix Netscaler Gateway' and enter my user id and password.  Prior to WIn 10,  after entering my logon info I would get a push to my iPhone from DUO.  That doesn't happen now.  Instead I get the message 'We're sorry access is not allowed with Edge due to security concerns."  I can see the DUO screen disabled in the background behind the message.

What do I need to do to get this to work.
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