asked on

Lost pin for Windows 10

I have a non domain laptop. The user can’t remember the pin to log in. There’s no administrator password only one account. Is there anything I can do?

NVIT

If you forgot your Windows 10 password, the easiest way to get back into your account is to reset the password for your Microsoft account.

https://support.microsoft.com/en-us/help/4028457/windows-10-reset-your-local-account-password

But I think that's for the Microsoft account only, since that and the local computer account differ.

https://www.bleepingcomputer.com/forums/t/650383/nt-password-alternative/

If that doesn't work, you can try the popular pogo stick https://pogostick.net/~pnh/ntpasswd/

https://www.cocosenor.com/articles/windows-10/remove-windows-10-forgotten-password-without-login.html

ASKER CERTIFIED SOLUTION

arnold

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McKnife

In safe mode, the account "administrator" gets activated automatically and can be used without a password by default.

WellingtonIS

ASKER

Thx I’ll try safe mode

WellingtonIS

ASKER

Booted to safe mode but it only goes to the user. I can’t switch

arnold

It seems, not always.at tines, it prompts to select the user, and recent attempts, administrator was not an option.

Using the recovery option outlined, then booting back into safe mode should allow you to change the password. Boot to revert files and then boot normally. All in all it takes above 15 minutes from start to end to regain access.