VM Server 2016 fails to install new "Roles"

Theodore Alford
Theodore Alford used Ask the Experts™
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Attempts to install Windows Server Back Role on a VM  (Server 2016) fails.

server error image
I have reviewed various known issues that were posted regarding this issue in the past such as
group policy issues, language update issues, and so on. None of those previous historic issues are relevant to my server.

I currently use Veritas to run backups but this single VM seems to fail and I am attempting to troubleshoot that issue by testing if I can get a successful backup using Windows Server Backup.
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Distinguished Expert 2017

Commented:
Look at using dism, to checkhealth, restorehealth, recheck image......
You may need to install a role to add this. If you have a ver iras agent through which ..... There is no error indication or cause.

Using dism to add the feature, you can add the /all to allow it to add all additions as needed....
Theodore AlfordNetwork Engineer

Author

Commented:
Thanks,
I'll try this later this evening.
Theodore AlfordNetwork Engineer

Author

Commented:
Got this error

2019-12-18 10:21:44, Info                  DISM   DISM Package Manager: PID=4352 TID=6704 The option(windowsserverbackup) is not recognized in this context. - CPackageManagerCLIHandler::Private_ValidateCmdLine
2019-12-18 10:21:44, Info                  DISM   DISM Package Manager: PID=4352 TID=6704 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log -
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Distinguished Expert 2017
Commented:
dism /online /get-features | find /i "backup"

https://techcommunity.microsoft.com/t5/Windows-Server-for-IT-Pro/Windows-Server-2019-Standard-1809-where-is-Windows-Backup/m-p/298537

The process is similar, look at the CBS.log what does it say,
The dism error seems to indicate the feature requested might be the wrong NAme.
Theodore AlfordNetwork Engineer

Author

Commented:
solved
Thanks!
Theodore AlfordNetwork Engineer

Author

Commented:
Thanks Arnold,
Instead of name WindowsServerBackup the correct name was Windows-Server-Backup

Thanks again!

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