Slow Printing

Saad Mardini
Saad Mardini used Ask the Experts™
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We have a windows server 2003 Print server , i have added a new ptinter yesterday , since thenwe experiencing a slow printing for some terminals in our sales department  to the

the printers from the same modell hp laserjet M452

I have tried to change the driver to pcl , delete the connection from  client ot server then readd it .

add the printer with ip address , all that have not work .

Restart the spooler , the server,

the print jobs get stuck in the spooler for 3-4 minutes before are printed .

when i connect to other print server , it prints fast

what can the problem be ?
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AlexA lack of information provides a lack of a decent solution.

Commented:
Morning,

Is it all printers on this server since you installed the new one or is it just this new one?

Thanks
Alex
Saad MardiniIT Support Specialist

Author

Commented:
many Printers of the same  modell 'hp laserjet M452 ' in the sales Department (old printers
AlexA lack of information provides a lack of a decent solution.

Commented:
If they are all the same model and you installed a newer driver for this new printer, replaced the old driver, it's entirely plausible that all the printers have moved over to the new driver.

Launch print management and check the driver version, then see if you have an older version installed (or newer) change it to that and then see if that fixes it. I think this is a driver issue, it's the only way you could affect all the same model of printers when you install a new printer.

Regards

Alex

Commented:
If possible, never use WSD protocol. It's very slow by design, but sadly becoming the standard for HP driver install. Please manually create your network port (TCP/Jetdirect/9100) and install printer on there.
IT Support Specialist
Commented:
we have restored the Terminal server yesterday , the printing is faster for the most users .
Hier we had to proof irst that the neu driver is multiuser driver before we istall it.

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