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Outlook jet-lags when called from another program

LockDown32
LockDown32 asked
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Last Modified: 2020-01-01
Whether it is Adobe, Snipping Tool or Sharpdesk. Really no matter what the apps.... when Outlook is called from another program it takes 3, 4 even 5 minutes before Outlook actually pops up once it is called. Brand new computer. I5-8500, 8GB, SSD. Windows 10 Pro so I don't think it is in the computer. Office Home and Business 2019 32-bit.

What could be causing this "jet lag"?
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Distinguished Expert 2019

Commented:
what version of outlook ? 2013 -16 or365 ?

run the  office repair : https://www.dummies.com/software/microsoft-office/word/run-office-repair-utility-fix-word-2016/
you can Always run sfc for repairing OS files :  http://www.tenforums.com/tutorials/2895-sfc-command-run-windows-10-a.html
LockDown32Owner
Top Expert 2016

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Commented:
Office Home and Business 2019
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Distinguished Expert 2019

Commented:
did you try the suggested repair, or repair tyhe pst file
LockDown32Owner
Top Expert 2016

Author

Commented:
Haven't tried repair. That is going to be a last resort. Outlook runs fine by itself. The jetlag only occurs when it is called by another program.

No PST. it is connected to a hosted Exchange account.
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
does it also happen with another user account?
LockDown32Owner
Top Expert 2016

Author

Commented:
Right now there is only one user on that computer. I can log in as a different user and test but it will take a while....
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Distinguished Expert 2019

Commented:
ok
Owner
Top Expert 2016
Commented:
This problem has been solved!
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CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
>>  Neither did un-installing and re-installing.  <<  what did you install?
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