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Evault services workstation

What services impact the plug in for evault and outlook. I am having trouble with a client maintaining connectivity and wanted to bounce the service rather than rebooting the workstation. Under the configure vault cache under "virtual vault" there is a section and this keeps getting unchecked. I checked network connectivity and other apps work without issue.
OutlookNetworking

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Sorry for taking so long evault 12.5
Outlook
Outlook

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

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