Chromebook Connectivity

Bob Schneider
Bob Schneider used Ask the Experts™
on
Hello.  We have an organization (school) that has access points in every room. We typically have no difficulty connecting 15 or so laptops to our wifi but do not have the same success rate with Chromebooks we recently purchased.  Is it possible that Chromebooks behave differently than laptops from a connection standpoint?

Thanks!
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Jackie Man IT Manager
Top Expert 2010

Commented:
Pls give details of the hardware spec of the chromebooks purchased.
Bob SchneiderCo-Owner

Author

Commented:
Lenovo 100e CHromebook 2nd Gen

Does that help?
Developer & EE Moderator
Fellow 2018
Most Valuable Expert 2013
Commented:
Jackie Man IT Manager
Top Expert 2010
Commented:
Lenovo 100e CHromebook 2nd Gen are famous for poor quality control and there have been many complaints on overheat and instable motherboard.

It seems to me that it is not a software problem or interference. Instead, it looks like hardware failure from a cheap motherboard. You need to do hardware diagnosis to find out the exact problem.

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/100-series/100e-chromebook-2nd-gen/diagnostics/

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