Surface Laptop 2 will not display on dual external monitors when connected to Surface Dock For Business
I have a client who has a Surface Laptop 2 and two HP Monitors. She wanted to connect the monitors to her Surface Laptop 2. So I recommended the Surface Dock for Business
which I have for my Surface Pro 6.
She has all the cables and adapters for the dock & monitors. But when she attaches the dock cable to her Surface Laptop 2 both monitors display that there is no signal. The Surface Laptop is getting power from the dock and if we connect keyboard & mouse via USB they both work.
If I attached my Surface Pro 6 to the same dock both monitors get signal.
I have tried all Resolution and related settings but when her Surface Lattop 2 is connected nothing.
The Dock supports the Surface Laptop 2 so not sure what is happening or what to try.