troubleshooting Question

Issue with users O365 Default email account

Avatar of vmich
vmichFlag for United States of America asked on
Microsoft 365
9 Comments1 Solution44 ViewsLast Modified:
I have a user in O365 that worked for a company that we acquired.
Now his primary email address should be from our company.
Now he does have 2 other email addresses associated with him, which is his old company we acquired and
For some reason somebody setup O365 for him with all 3 of these emails listed as separate accounts and they each have their  email address set as smtp, which would make each one of them be a default correct?
So , I need to have our email domain as his primary and then just add the other two emails for him so that if anyone still sends emails to those other domains, he will still get them.

Each of the other 2 email accounts  do have emails in them. So how do I set this up so he has our domain as his default and the other 2 there but not as smtp or default email addresses without him losing any of the emails in the other two accounts?
Join our community to see this answer!
Unlock 1 Answer and 9 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 9 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros