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Fix problems with the "Band" app at https://band.us or find a better communication solution.

Fix problems with the "Band" app at https://band.us or find a better communication solution.

I have been looking for a free real-time communication tool that will allow me to have a reasonable number of members without a charge, and have direct but private communication with other members in the group. For reasons of safety when inviting people that you don't know to a specific geographic location for the first time, other members should not be able to communicate directly via electronic means until they exchange that information with each other in person.  This system should ideally be able to send messages via all methods that a person might have available, email, android push messages, text messages, etc. This Band app at https://band.us appears to fit the bill.

I have requested support via the Band Help Center where I have received these instructions that appear to be outdated.
- Band settings gear icon > Remove or Unblock Members > Remove button on the right side of the member.
This selection to "remove or unblock members" does not exist.
- Profile photo of the member > settings gear icon > Remove member
This selection to "Remove member does not exist.

I have also requested support via Facebook here https://www.facebook.com/messages/t/BANDglobal where I was told over 24 hours ago that someone would get back to me.

FEATURES REQUIRED IN A GOOD COMMUNICATION TOOL
Free
A reasonable number of members without an upcharge charge.
Communication only between admin and members that have chosen to join.
Notifications via multiple methods email, android push messages, text messages, etc

For several reasons, I would really like to be able to use Band for this as opposed to something else but so far, I have not had any luck with the privacy settings that would make the app a feasible option.

Further suggestions are greatly appreciated.
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nociSoftware Engineer
Distinguished Expert 2019

Commented:
Try Nextcloud + NextcloudTalk.
Not exactly equivalent..., it might help though.

At least you will know where all the data goes.
Band has some safety features built into their policies.

BAND is autonomously managed through an admin.
Creating a BAND means to create a space not only for family, friends, and close acquaintances, but also a space for communication between members who share similar interests. The person who creates a BAND becomes the admin, and BAND can be managed in different ways in accordance with each admin’s selected options. Unlike ordinary members, the admin has the authority to control the BAND in general, and co-admins can delete posts/comments, withdraw members, and manage other administrative matters for BAND management. The scope of authority that co-admins have or the number of co-admins may change depending on the admin’s designations. To the extent that it is important to manage and take responsibility for BAND as admins and co-admins, we ask that you properly exercise your authority to satisfy the characteristics of the participating members and of BAND.

https://band.us/policy/operating
nociSoftware Engineer
Distinguished Expert 2019

Commented:
Telegram as a less open solution comes to mind...
The creator of a group has fairly the same options, and  can setup deputy admins.
Ted PennerData Structures Engineer

Author

Commented:
1. Band at band.us  - Fixed permissions admin issue that allows me to remove members. I had lost admin control in testing and was able to re-gain that.
2. Nextcloud + NextcloudTalk
3. Telegram

My next challenge for Band is to figure out how to 'safely' invite people that I don't know yet to a specific Band group. For safety reasons, other members should not be able to see or communicate directly with each other inside of the Band group until after they attend a function organized by that Band group and exchange that information with each other in person.
nociSoftware Engineer
Distinguished Expert 2019

Commented:
For safety reasons, other members should not be able to see or communicate directly with each other inside of the Band group

If you provide a means of communication then people can allways use another channel... (or other tool)... If stuff can be downloaded it can always be uploaded on another place. one can allways take pictures (screendumps, photo's)  and transmit those either in another channel or another tool or even other equipment.

There will never be something remotely close to safety other than trust in the group members.. (as has always been). The only added value is more complete communication in stead of fragments getting lost on the way.