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how do you record audio and video with gotomeeting?

mkramer777
mkramer777 used Ask the Experts™
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How do you record the presenter's audio and video in GOTOMEETING software?
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Scott FellDeveloper & EE Moderator
Fellow 2018
Most Valuable Expert 2013

Commented:
Only the presenter can record from within gotomeeting.  As a viewer, you can try a screen recorder like https://www.techsmith.com/screen-recorder.html.

Author

Commented:
How does the presenter record both audio and video?  I can only see settings for audio.
Developer & EE Moderator
Fellow 2018
Most Valuable Expert 2013
Commented:
Are you sure the plan you have allows you to record?

Going to the support site https://support.goto.com/meeting there are written instructions if you search recording and a video https://www.youtube.com/watch?time_continue=10&v=2UfoIsP77YQ&feature=emb_logo  In short, once the meeting starts, there should be a record meeting link in the control panel.  Clicking on the gear for settings allows you update options.

Author

Commented:
I don't know if my plan does.    I have started a meeting this morning and I can only audio record.  Is there a video option?
Scott FellDeveloper & EE Moderator
Fellow 2018
Most Valuable Expert 2013

Commented:
Scott FellDeveloper & EE Moderator
Fellow 2018
Most Valuable Expert 2013

Commented:
If you are not seeing the record feature and you are supposed to, I would try to chat in support. It is supposed to be on the control panel for the meeting you are in.

Author

Commented:
I do see the record button, just wanted to make sure it di audio and video.  I recorded something and it did.