We help IT Professionals succeed at work.

SharePint 2016 Search Service Event 6398

Thomas Grassi
Thomas Grassi used Ask the Experts™
on
SharePoint 2016  Farm    2 Nodes
Windows 2019 Data Center

I recently changed Node 1 to be Front End  Role

Now on Node 2 I get this event over and over again


Log Name:      Application
Source:        Microsoft-SharePoint Products-SharePoint Foundation
Date:          12/21/2019 5:40:03 PM
Event ID:      6398
Task Category: Timer
Level:         Critical
Keywords:      
User:          OUR\spfarm
Computer:      TGCS027-N2.our.network.tgcsnet.com
Description:
The Execute method of job definition Microsoft.Office.RecordsManagement.Preservation.PreservationJobDefinition (ID e908212d-9e9a-4bd4-a777-fa00693cd66b) threw an exception. More information is included below.

The search request was unable to connect to the Search Service.. (Correlation=afcc239f-385c-e0f1-2cc5-90894957dc69)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-SharePoint Products-SharePoint Foundation" Guid="{6fb7e0cd-52e7-47dd-997a-241563931fc2}" />
    <EventID>6398</EventID>
    <Version>16</Version>
    <Level>1</Level>
    <Task>12</Task>
    <Opcode>0</Opcode>
    <Keywords>0x2000000000000000</Keywords>
    <TimeCreated SystemTime="2019-12-21T22:40:03.018286200Z" />
    <EventRecordID>43000</EventRecordID>
    <Correlation ActivityID="{afcc239f-385c-e0f1-2cc5-90894957dc69}" />
    <Execution ProcessID="8436" ThreadID="5892" />
    <Channel>Application</Channel>
    <Computer>TGCS027-N2.our.network.tgcsnet.com</Computer>
    <Security UserID="S-1-5-21-3054588571-1341459584-784128302-3142" />
  </System>
  <EventData>
    <Data Name="string0">Microsoft.Office.RecordsManagement.Preservation.PreservationJobDefinition</Data>
    <Data Name="string1">e908212d-9e9a-4bd4-a777-fa00693cd66b</Data>
    <Data Name="string2">The search request was unable to connect to the Search Service.. (Correlation=afcc239f-385c-e0f1-2cc5-90894957dc69)</Data>
  </EventData>
</Event>

Open in new window

Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Walter CurtisSharePoint AED
Distinguished Expert 2018

Commented:
(Quick answer, more to come as needed)

Is either node configured with min role to be search. In otherwords, is node two set as 'AppServer + Search' minrole.

And node one should be 'Frontend + Distributed Cache' min role.

Let me know if that is the way they are set up.

Thanks,
Thomas GrassiSystems Administrator

Author

Commented:
Walter,

PS C:\Users\spadmin> get-spserver

Address                        Role                           Status
-------                        ----                           ------
InternalRelay.TGCSNET.COM      Invalid                        Online
TGCS014-N1-SQLS                Invalid                        Online
TGCS027-N1                     WebFrontEndWithDistributedC... Online
TGCS027-N2                     Application                    Online


PS C:\Users\spadmin> get-spserver | fl


Address                                           : InternalRelay.TGCSNET.COM
IsSqlAzure                                        : False
EncodedServerId                                   : 593606
CacheHostApproachingThrottlingThresholdPercentage : 85
ServiceInstances                                  : {}
Role                                              : Invalid
TypeName                                          : Server
CompliantWithMinRole                              :
CanUpgrade                                        : False
IsBackwardsCompatible                             : True
NeedsUpgradeIncludeChildren                       : True
NeedsUpgrade                                      : True
UpgradeContext                                    : Microsoft.SharePoint.Upgrade.SPUpgradeContext
ShouldDeferUpgradeActions                         : False
Name                                              : InternalRelay.TGCSNET.COM
DisplayName                                       : InternalRelay.TGCSNET.COM
Id                                                : 9794b79e-7832-4d20-9d99-c74968390ec6
Status                                            : Online
Parent                                            : SPFarm Name=SharePoint_Config
Version                                           : 18477
DeploymentLocked                                  : False
Properties                                        : {}
Farm                                              : SPFarm Name=SharePoint_Config
UpgradedPersistedProperties                       : {}

Address                                           : TGCS014-N1-SQLS
IsSqlAzure                                        : False
EncodedServerId                                   : 973010
CacheHostApproachingThrottlingThresholdPercentage : 85
ServiceInstances                                  : {SHAREPOINT}
Role                                              : Invalid
TypeName                                          : Server
CompliantWithMinRole                              :
CanUpgrade                                        : False
IsBackwardsCompatible                             : True
NeedsUpgradeIncludeChildren                       : True
NeedsUpgrade                                      : True
UpgradeContext                                    : Microsoft.SharePoint.Upgrade.SPUpgradeContext
ShouldDeferUpgradeActions                         : False
Name                                              : TGCS014-N1-SQLS
DisplayName                                       : TGCS014-N1-SQLS
Id                                                : 343b6eba-2a8e-43cf-8c9c-c98c5d8ed8d2
Status                                            : Online
Parent                                            : SPFarm Name=SharePoint_Config
Version                                           : 62547
DeploymentLocked                                  : False
Properties                                        : {}
Farm                                              : SPFarm Name=SharePoint_Config
UpgradedPersistedProperties                       : {}



Do I need to add the search role to Node 2?
SharePoint AED
Distinguished Expert 2018
Commented:
The information shows that the second node is just configured as an application server. It should also be a serach server, and that role is called 'Application with Search'. This link has descriptions of MinRole services.

https://docs.microsoft.com/en-us/sharepoint/administration/description-of-minrole-and-associated-services-in-sharepoint-server-2016

The information about the 'Application with Search' role is towards the bottom of the page.

This link explains how to change the current 'Application' Minrole on Node Two to 'Application with Search'

https://docs.microsoft.com/en-us/sharepoint/administration/role-conversion-using-minrole-in-sharepoint-server-2016

That should help clear your issue.
Thomas GrassiSystems Administrator

Author

Commented:
Walter

Now Node 2 is ApplicationwithSearch Role

But when I go the Configure Service Application Association window I still to not see the Search Service

Am I missing a step here?
Walter CurtisSharePoint AED
Distinguished Expert 2018

Commented:
If you have not already done so, you will need to create the search service.

In central admin, go to 'Configuration Wizard'. That is found in the far left navigation, should be the button or link on the bottom.  That will run and when the page opens you will see several Service Applications can add. If search is unchecked, check the box and run the wizard. That should set up search for you.

If the box is checked, search should be visible also in Central Admin.
Thomas GrassiSystems Administrator

Author

Commented:
Walter,

I discovered that late last night on how to get the search service I needed to create one and I did.

I am having some other errors  displaying but I am going to clear the logs and start from today to see what happens.

I had to remove the distributed cache service to change the account that was assigned it had too many privilege's

Will post another question if events pop up again.

Thank you for your help

Tom
Walter CurtisSharePoint AED
Distinguished Expert 2018

Commented:
Really glad that helped. Have a great holidays.