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Windows 7 won't install update KB4530734

Dwight Baer
Dwight Baer used Ask the Experts™
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Please see details and screen snaps attached to my first comment following.  (I don't know how to add an attachment to this initial question.)

I newly installed Windows 7 on an HP Probook 4520s with 8 GB of RAM, for the purpose of running some legacy software.  It downloaded about 1.2 GB of MS updates and they all installed successfully except the last one, KB4530734. - which is "2019-12 Security Monthly Quality Rollup for Windows 7 for x64-based systems"

I've rebooted and re-tried to install that update about 8 times.  I've tried the procedure detailed at https://social.technet.microsoft.com/Forums/Lync/en-US/221a12a3-6cbb-4205-bcf3-150efa0ba437/repeatedly-failed-to-install-security-monthly-quality-rollup-for-windows-7-for-x64based-systems?forum=w7itprosecurity 

Meanwhile, Microsoft Office 365 won't install either - it just freezes.

Thanks for your help!
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Dwight BaerIT Support

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Commented:
Attached please find detailed screen snaps, thanks
Problem-installing-KB4530734.pdf
Dwight BaerIT Support

Author

Commented:
One more picture attached
IMG_5440.JPG
Top Expert 2013
Commented:
do you need the updates?  otherwise just turn them off

i would contact HP and ask for a recovery cd download  https://support.hp.com/gb-en/contact-hp
Dwight BaerIT Support

Author

Commented:
Thanks so much.  Yeah, I forgot that by using a generic Windows installation CD, I would be missing all the chipset and other drivers.
Top Expert 2013

Commented: