Wireless Microsoft Mouse

tjie
tjie used Ask the Experts™
on
Front sideHi,

I have a wireless mouse (Microsoft product); the USB dongle has been paired with this mouse (and also keyboard). (please see the attachment)
Question: Where can I get the software to pair it (Sometimes, I have the usb dongle, but different mouse which is ORIGINALLY (paired by Microsoft).

Thanks,
tjie
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Top Expert 2016

Commented:
is the mouse bluetooth? If so you can do it from the windows settings or you can use the https://support.microsoft.com/en-ca/help/4051843/accessories-mouse-keyboard-center-download software.
Most Valuable Expert 2013

Commented:
This is the MS Sculpt Ergonomic Mouse
Although you can download drivers here:
https://support.microsoft.com/en-gb/help/4034170/which-devices-are-supported-by-microsoft-mouse-and-keyboard-center
the connection is a standard 27MHz twin channel connection using firmware in the dongle and mouse which you can't download as that is built-in at the factory.
IT Manager
Top Expert 2010
Commented:
(Sometimes, I have the usb dongle, but different mouse which is ORIGINALLY (paired by Microsoft).

You cannot do mix-and-match of dongle and mouse.

The pairing is one-to-one which means that you need to bring the bundled usb dongle with the mouse to another computer if you want to use the mouse in that computer.

 Mouse
Kesavan JeganarayananIT Consultant

Commented:
Logitech mouse usually allows to pair with another dongle, they allow the software to override the existing settings. Microsoft one is not possible it seems.

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