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oaktrees
 asked on

No Email Notifications for Shared File Edits in Onedrive

Using Onedrive email alerts for shared documents are turned on by default.
email notification in one drive is on by default for shared files
Shared doc with colleague.

Watched him open and edit it in Office365.

Got no email update.

What do you think is happening?
OneDriveMicrosoft 365* HotmailEmail Servers

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Last Comment
oaktrees

8/22/2022 - Mon
Jackie Man

Does he save back the file in OneDrive which means overwrite of the shared file?
oaktrees

ASKER
Hi Jackie,

Yes.  He did.  In fact, seems to auto-save.

We even did it twice.

I even added him in my live.com email Contacts as well.

What do you think is happening?

Thanks!

OT
Scott Fell

Can you duplicate this with other users?

Gotta ask, did you check your spam folders?
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oaktrees

ASKER
Hi Scott,

You wrote:

CAN YOU DUPLICATE THIS WITH OTHER USERS?
Yes.  Same issue.

GOTTA ASK, DID YOU CHECK YOUR SPAM FOLDERS?
Yes.  Not there.

Thanks,

OT
Scott Fell

Is this OneDrive for business or personal?
oaktrees

ASKER
Dont recall if there is a setting for that.  We can do either.  

Also, to make the possibility that it would engage for us we even had the Onedrive account owner sign up for Office 365.
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Scott Fell

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oaktrees

ASKER
Hi Scott,

BLESS you for this detailed info.  Just getting a chance to test it now.  Will upsdate soon.

Sincerely,

OT
oaktrees

ASKER
Hi Scott,

All your links lead me to what was the issue: you need Office365 BUSINESS and...you need to put the files into Sharepoint.  They offer sharepoint free as part of the package.

Thanks for everything! :)))))))))))))))))