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gromackFlag for United States of America

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Setting up multiple email accounts in Outlook 2019

Trying to help a friend (via the phone) with setting up outlook 2019 & a couple of email accounts.
Since one is a business account & one personal, would you still go through the steps of setting up another profile for the 2nd account & then ask to be prompted for what profile to use when opening outlook?
I'm still on 2013, so I can't really go through the motions on my end, although using Instant Housecall is a possibility.
Gmail (business) account is already set up, but messages seem to be stuck in outbox...
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Pete Long
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everything would end up in same inbox, unless I set up rules  to move to a separate folder, right?
when replying, would they automatically go out via the account they came in through?
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Thanks to all!