troubleshooting Question

Sharepoint 2016 FARM EVENT iD 6398

Avatar of Thomas Grassi
Thomas GrassiFlag for United States of America asked on
Microsoft SharePoint
6 Comments1 Solution147 ViewsLast Modified:
SharePoint 2016  FARM 2 nodes

Node 1 WebFrontEndWithDistributedCache
Node 2 ApplicationWithSearch

On Node 1   Event 6398
Log Name:      Application
Source:        Microsoft-SharePoint Products-SharePoint Foundation
Date:          12/29/2019 6:10:30 AM
Event ID:      6398
Task Category: Timer
Level:         Critical
Keywords:      
User:          OUR\spfarm
Computer:      TGCS027-N1.our.network.tgcsnet.com
Description:
The Execute method of job definition Microsoft.SharePoint.Administration.SPTimerRecycleJobDefinition (ID 2c27cc40-cf3c-4041-b447-8102ade1d7dc) threw an exception. More information is included below.

The timer service was not recycled because the following jobs were still running: Search Topology Statistics - Search Service Application TGCSNET. (Correlation=ce37269f-f8bd-e0f1-3ea7-bd5fec126aff)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-SharePoint Products-SharePoint Foundation" Guid="{6fb7e0cd-52e7-47dd-997a-241563931fc2}" />
    <EventID>6398</EventID>
    <Version>16</Version>
    <Level>1</Level>
    <Task>12</Task>
    <Opcode>0</Opcode>
    <Keywords>0x2000000000000000</Keywords>
    <TimeCreated SystemTime="2019-12-29T11:10:30.176573400Z" />
    <EventRecordID>42834</EventRecordID>
    <Correlation ActivityID="{ce37269f-f8bd-e0f1-3ea7-bd5fec126aff}" />
    <Execution ProcessID="12236" ThreadID="656" />
    <Channel>Application</Channel>
    <Computer>TGCS027-N1.our.network.tgcsnet.com</Computer>
    <Security UserID="S-1-5-21-3054588571-1341459584-784128302-3142" />
  </System>
  <EventData>
    <Data Name="string0">Microsoft.SharePoint.Administration.SPTimerRecycleJobDefinition</Data>
    <Data Name="string1">2c27cc40-cf3c-4041-b447-8102ade1d7dc</Data>
    <Data Name="string2">The timer service was not recycled because the following jobs were still running: Search Topology Statistics - Search Service Application TGCSNET. (Correlation=ce37269f-f8bd-e0f1-3ea7-bd5fec126aff)</Data>
  </EventData>
</Event>

Log Name:      Application
Source:        Microsoft-SharePoint Products-SharePoint Foundation
Date:          12/29/2019 6:10:30 AM
Event ID:      6398
Task Category: Timer
Level:         Critical
Keywords:      
User:          OUR\spfarm
Computer:      TGCS027-N1.our.network.tgcsnet.com
Description:
The Execute method of job definition Microsoft.SharePoint.Administration.SPTimerRecycleJobDefinition (ID 2c27cc40-cf3c-4041-b447-8102ade1d7dc) threw an exception. More information is included below.

The timer service was not recycled because the following jobs were still running: Search Topology Statistics - Search Service Application TGCSNET. (Correlation=ce37269f-f8bd-e0f1-3ea7-bd5fec126aff)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-SharePoint Products-SharePoint Foundation" Guid="{6fb7e0cd-52e7-47dd-997a-241563931fc2}" />
    <EventID>6398</EventID>
    <Version>16</Version>
    <Level>1</Level>
    <Task>12</Task>
    <Opcode>0</Opcode>
    <Keywords>0x2000000000000000</Keywords>
    <TimeCreated SystemTime="2019-12-29T11:10:30.176573400Z" />
    <EventRecordID>42834</EventRecordID>
    <Correlation ActivityID="{ce37269f-f8bd-e0f1-3ea7-bd5fec126aff}" />
    <Execution ProcessID="12236" ThreadID="656" />
    <Channel>Application</Channel>
    <Computer>TGCS027-N1.our.network.tgcsnet.com</Computer>
    <Security UserID="S-1-5-21-3054588571-1341459584-784128302-3142" />
  </System>
  <EventData>
    <Data Name="string0">Microsoft.SharePoint.Administration.SPTimerRecycleJobDefinition</Data>
    <Data Name="string1">2c27cc40-cf3c-4041-b447-8102ade1d7dc</Data>
    <Data Name="string2">The timer service was not recycled because the following jobs were still running: Search Topology Statistics - Search Service Application TGCSNET. (Correlation=ce37269f-f8bd-e0f1-3ea7-bd5fec126aff)</Data>
  </EventData>
</Event>


NODE 2

Log Name:      Application
Source:        Microsoft-SharePoint Products-SharePoint Foundation
Date:          12/29/2019 7:15:39 AM
Event ID:      6398
Task Category: Timer
Level:         Critical
Keywords:      
User:          OUR\spfarm
Computer:      TGCS027-N2.our.network.tgcsnet.com
Description:
The Execute method of job definition Microsoft.Office.Server.UserProfiles.FeedCacheRepopulationJob (ID 6ed17471-6e82-4452-8f5e-06e1be07f47b) threw an exception. More information is included below.

Unexpected exception in FeedCacheService.IsRepopulationNeeded: Connection to the server terminated,check if the cache host(s) is running .. (Correlation=223c269f-08fb-e0f1-2cc5-905b8badfd66)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-SharePoint Products-SharePoint Foundation" Guid="{6fb7e0cd-52e7-47dd-997a-241563931fc2}" />
    <EventID>6398</EventID>
    <Version>16</Version>
    <Level>1</Level>
    <Task>12</Task>
    <Opcode>0</Opcode>
    <Keywords>0x2000000000000000</Keywords>
    <TimeCreated SystemTime="2019-12-29T12:15:39.492941200Z" />
    <EventRecordID>43671</EventRecordID>
    <Correlation ActivityID="{223c269f-08fb-e0f1-2cc5-905b8badfd66}" />
    <Execution ProcessID="12680" ThreadID="13920" />
    <Channel>Application</Channel>
    <Computer>TGCS027-N2.our.network.tgcsnet.com</Computer>
    <Security UserID="S-1-5-21-3054588571-1341459584-784128302-3142" />
  </System>
  <EventData>
    <Data Name="string0">Microsoft.Office.Server.UserProfiles.FeedCacheRepopulationJob</Data>
    <Data Name="string1">6ed17471-6e82-4452-8f5e-06e1be07f47b</Data>
    <Data Name="string2">Unexpected exception in FeedCacheService.IsRepopulationNeeded: Connection to the server terminated,check if the cache host(s) is running .. (Correlation=223c269f-08fb-e0f1-2cc5-905b8badfd66)</Data>
  </EventData>
</Event>

Log Name:      Application
Source:        Microsoft-SharePoint Products-SharePoint Foundation
Date:          12/29/2019 6:30:01 AM
Event ID:      6398
Task Category: Timer
Level:         Critical
Keywords:      
User:          OUR\spfarm
Computer:      TGCS027-N2.our.network.tgcsnet.com
Description:
The Execute method of job definition Microsoft.Office.Server.UserProfiles.LMTRepopulationJob (ID e0957016-6fba-477d-99a3-ee2eeba29c1c) threw an exception. More information is included below.

Unexpected exception in FeedCacheService.IsRepopulationNeeded: Connection to the server terminated,check if the cache host(s) is running .. (Correlation=8639269f-d865-e0f1-2cc5-96b76ba484b8)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-SharePoint Products-SharePoint Foundation" Guid="{6fb7e0cd-52e7-47dd-997a-241563931fc2}" />
    <EventID>6398</EventID>
    <Version>16</Version>
    <Level>1</Level>
    <Task>12</Task>
    <Opcode>0</Opcode>
    <Keywords>0x2000000000000000</Keywords>
    <TimeCreated SystemTime="2019-12-29T11:30:01.005019600Z" />
    <EventRecordID>43669</EventRecordID>
    <Correlation ActivityID="{8639269f-d865-e0f1-2cc5-96b76ba484b8}" />
    <Execution ProcessID="12680" ThreadID="13972" />
    <Channel>Application</Channel>
    <Computer>TGCS027-N2.our.network.tgcsnet.com</Computer>
    <Security UserID="S-1-5-21-3054588571-1341459584-784128302-3142" />
  </System>
  <EventData>
    <Data Name="string0">Microsoft.Office.Server.UserProfiles.LMTRepopulationJob</Data>
    <Data Name="string1">e0957016-6fba-477d-99a3-ee2eeba29c1c</Data>
    <Data Name="string2">Unexpected exception in FeedCacheService.IsRepopulationNeeded: Connection to the server terminated,check if the cache host(s) is running .. (Correlation=8639269f-d865-e0f1-2cc5-96b76ba484b8)</Data>
  </EventData>
</Event>
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