PC taking extremely long to load.

bfuchs
bfuchs used Ask the Experts™
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Hi Experts,

My PC (Win7. Pro) is running very slow at start, it could take up to 15 minutes to have it up and running after I shutdown.
I have checked memory and CPU usage while its restarting and don't see that high numbers, not sure what is causing such,,,
See attached.

Thanks
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With slow startup, start the troubleshooting by starting in Safe Mode.  If it is reasonably quick, then use MSConfig to disable everything from startup and non-Microsoft services.  The general process is to eliminate things until the system is fast, then put things back in pieces to identify what is causing the slowdown.

If it is slow in Safe Mode, I'd be suspicious (but not certain) of drive issues.  I'd run the manufacturer's diagnostics on it.
bbaoIT Consultant

Commented:
did you try booting your W7 into safe mode with verbose logging shown line by line so you can see which specific step slows down the process most?
Distinguished Expert 2017

Commented:
Here is the question, how long are you plan on using it.

Check disk fragmentation.
You could as noted troubleshoot what your system does when it starts.
Does it resume from hibernation?

Do you have access to another system that starts faster or recently used one?
 
In a case such as this, your comparison is the cause for your perception that your system is booting at a slower rate...

Depending on the size the storage in the system, and depending whether you tried the free win10 when it was offered but rolled it back, in which case replacing the storage with SSD and then upgrading inplace to the win10.
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Robert RComputer Service Technician

Commented:
often the older sata drives can develop delayed sectors, which will also slow down the boot up and shutdown of the computer. the delayed sectors develop when a hard drive has trouble reading or writing to a sector, before it is marked bad and classified as unusable. I agree with Arnold's last comment it is probably better to move to an ssd drive and do an upgrade to windows 10 as Microsoft is no longer going to support windows 7 as of January 14, 2020.
Kesavan JeganarayananIT Consultant

Commented:
Change to SSD, Now it is cheaper (128GB atleast 30-40$)  if you continue use this system.
you can update to W10 using windows update assistant tool to make it faster (below link)
https://support.microsoft.com/en-us/help/3159635/windows-10-update-assistant
A startup as long as 15 minutes is not likely to be a fragmentation, a generally slow drive, or a false comparison to another system.  Something is wrong either with software or with the physical disk itself if it is taking this long.  Moving to an SSD will resolve physical drive issues but won't address software issues.  Upgrading to Windows 10 (generally a good idea) may not resolve software issues if it is done as an upgrade instead of a clean install.

If you move to a new drive, will you want to reinstall everything and copy data over (the "cleaner" approach, but more work) or will you require that it is done as an upgrade?

If you are not willing to do the installation from scratch, I'd spend a bit of time troubleshooting first.
Robert RComputer Service Technician

Commented:
delayed sectors on the drive indicate that the drive is failing, resulting in a slower drive because it is having troubles reading sectors.  It is only going to get worse and it is critical to back up your data before the drive fails or before the sectors of the drive that contains the critical operating system files fails, then the system will no longer boot to windows, or it is just a matter of time when you will start loosing data due to the sectors being marked as bad that contain your data.  To check to see if your system has delayed sectors you would need to boot with a operating system from an usb stick or a CD or DVD  Disc such as the ultimate boot disc.  Then run the hdd diagnostics from this environment. The reason to run the hdd diags from an OS that is not on the hard drive is it is hard to run the operating system and test the hard drive when both the application and operating system are running on the drive.  You can also create ISO for the particular hard drive that is installed on your computer. Once you have an ISO from the manufacturer of your drive you can either burn it to a disc or create a bootable usb stick with the harddrive diags that came from your harddrive manufacturer.
Top Expert 2013

Commented:
plse post the minidump referred to in your attached jpg for more info
Hi Experts,

Have tried pressing F8 while restarting but didn't open safe mode.

Check disk fragmentation.
Did that, only had 2%.

Is it possible I to have windows log the activities it does at startup to a file?

post the minidump referred to in your attached jpg for more info
I've posted the wrong pic, see attached what I meant to attach.

Thanks,
Ben
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John TsioumprisSoftware & Systems Engineer

Commented:
Since you should already have a SSD the easy way would be,,,buy a 250GB SSD...remove all the other drives....install W10 (preferably offline to avoid activation that might interfere if something is wrong)...install other programs....check the performance.
Top Expert 2013

Commented:
@ben -  that is an empty task manager you postedfind the dmp file in the location referred to in your first pic
if it is a rotating disk, i suggest to run a disk diag SHORT Diagnostic - if you post the disk model, i can tell you what diag software to use
i use the UBCD for this, it has all diags

Hardware diagnostic CD    UBCD
---------------------------------------------------
go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
direct download :  http://www.memtest.org/
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)

http://www.ultimatebootcd.com/      

**  you can make a bootable cd - or bootable usb stick
*** note *** for SSD drives  use the tool from the manufacturer, like intel 's toolbox :
https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox

for completeness -here's how i handle disk problems : http://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html

==>>****in order to be able to  boot from CD or usb - you may have to disable secure boot in the bios
"Have tried pressing F8 while restarting but didn't open safe mode."

Run MSConfig and disable all startup items and services, reboot, and see if it is fast or not.  Not quite the same as Safe Mode, but would be the next step anyway.  It shouldn't take long at all to do this test.

Keep in mind that if you are having physical problems with the drive, the longer you run it the more likely it is to fail completely.  I'd minimize how much time is spent troubleshooting this.  I'd do the MSConfig test as it doesn't take very long, then focus on running hardware diagnostics on the drive.  As suggested above, if you'll provide info on the make and model of the drive (can read it in Device Manager) we can point you to the proper diagnostic program.
Hi Experts,

that is an empty task manager you postedfind the dmp file in the location referred to in your first pic
if it is a rotating disk
I meant to demonstrate there is plenty of Memory and CPU avail, therefore wondering why does it take that long to load, cant it use some extra resources in order to accelerate the process...?

The pic originally posted was from my remote PC, (BTW, if you think that is a serious issue i will open another Q for it, let me know).

i use the UBCD for this, it has all diags
Not so techie to perform these kind of stuff-:(

if you post the disk model, i can tell you what diag software to use

Run MSConfig and disable all startup items and services, reboot, and see if it is fast or not
Did that and it has improved to a certain degree, perhaps we can still do better... while the shutting down process still takes forever, not sure if its related...

As suggested above, if you'll provide info on the make and model of the drive (can read it in Device Manager) we can point you to the proper diagnostic program.

Attached (hope this is what you need).

Thanks,
Ben
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"Did that and it has improved to a certain degree, perhaps we can still do better"

How does it compare to the initially reported 15 minutes?
It took about the half of the time (may have do couple more times to confirm exact timing), but is that acceptable or we should do further checking?

I also have setup the following to run at next startup, could that solve the problem?

How do I run chkdsk from BIOS?
Hold the Windows Key and Press R to open Run Dialog -OR- Click the Start button and type Run and chose Run from the search results and type cmd then click OK OR type cmd in the search and select Run as administrator by right clicking it. After you type chkdsk /x /f /r and Hit Enter.Aug 12, 2018


Thanks,
Ben
Distinguished Expert 2017

Commented:
The simple and not as costly is to get an SSD in the current size of hdd and clone it solving two issues at once.
1) remove the risk of the drive failing
2) speed up boot significantly and extend boot logging testing....
Robert RComputer Service Technician

Commented:
Thanks for posting a snapshot of your drive it looks like you have a western digital harddrive.  Western Digital has created a diagnostics software entitled. Windows Data Lifeguard Diagnostics and can be downloaded from here https://support.wdc.com/downloads.aspx?p=3&lang=en  The website also mentions how to run the software.  Install the software by unzipping the file then run the application to install. When running the software right click on your drive and then select extended test, which will give you more information than does the smart test. Let us know how you make out.
Top Expert 2013

Commented:
>>  Not so techie to perform these kind of stuff-:(  <<  if you start - just tell us what you want to know - i'll  help
robert - that is for installing the software on a running system - he needs to have a bootable diagnostic, that's why i suggested the UBCD
...it is not difficult to make, here a guide how to make an UBCD running from USB stick :  https://www.pendrivelinux.com/install-and-boot-ultimate-boot-cd-ubcd-from-a-usb-device/

another good guide here :  https://www.pendrivelinux.com/install-and-boot-ultimate-boot-cd-ubcd-from-a-usb-device/

pick the one you like best !
Hi Experts,

I had run several utilities to check disk status (including chkdsk /x /f /r  and what Robert has suggested above), none of them showed anything.

At this point, I think will stay with the first suggestion offered above.

then use MSConfig to disable everything from startup and non-Microsoft services.

@nobus,

Have tried running yours (the first link), but got stuck in middle, see attached.

Thanks,
Ben
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Thanks to ALL participants!

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