troubleshooting Question

Office 365 and Work controlled computers

Avatar of Jason Johanknecht
Jason JohanknechtFlag for United States of America asked on
Microsoft 365DesktopsRemote AccessMicrosoft Server OSWindows OS
17 Comments1 Solution176 ViewsLast Modified:
Office 365 and Work controlled computers.  Have a support call for a Non-Domain server, running Remote Desktop.  Server has no virtual OS either.  They bought new laptops and attempted to connect to their network during the holiday shutdown, but they hired IT students to do the work.  The students setup the computer as Company owned using a newly created Office 365 account with individual users.  I was not part of the Office 365 configuration, so I don't know many details.  They are having trouble mapping network drives because of the MS online account, and the 2019 Server doesn't use online accounts.  I have shown them connecting with different credentials for mapping the drives, but figure a better solution must exist.  The company owned setup changes several items in the administration of the laptop.  Can anyone give me the crash course on MS online accounts in Business?  I am old school and have avoided online accounts in the business environment.
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