troubleshooting Question

Win7-Win10 Upgrades Fail with Autologon Configured

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supportmailFlag for United States of America asked on
Windows 10Windows OSWindows 7SCCM
11 Comments1 Solution134 ViewsLast Modified:
Hello, we use SysInternals Autologon tool to configure generic user accounts to automatically log into Windows on many kiosk type PCs. I'm working on automated Win7 to Win10 (Pro OS) upgrades using SCCM task sequences, and the kiosk PCs configured to log in automatically are coming out of the upgrade unable to log into Windows.

Instead of logging in automatically or being prompted to enter domain credentials, the kiosk PCs are instead prompted to enter a Microsoft account email or phone number, with no option to log in with a different type of account.

I thought a solution may lie in the "LastLoggedOnProvider" registry value under the "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI" key, but so far I've been unsuccessful in that troubleshooting route.

Has anyone seen anything like this before?

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