troubleshooting Question

Win7-Win10 Upgrades Fail with Autologon Configured

Avatar of supportmail
supportmailFlag for United States of America asked on
Windows 10Windows OSWindows 7SCCM
11 Comments1 Solution134 ViewsLast Modified:
Hello, we use SysInternals Autologon tool to configure generic user accounts to automatically log into Windows on many kiosk type PCs. I'm working on automated Win7 to Win10 (Pro OS) upgrades using SCCM task sequences, and the kiosk PCs configured to log in automatically are coming out of the upgrade unable to log into Windows.

Instead of logging in automatically or being prompted to enter domain credentials, the kiosk PCs are instead prompted to enter a Microsoft account email or phone number, with no option to log in with a different type of account.

I thought a solution may lie in the "LastLoggedOnProvider" registry value under the "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI" key, but so far I've been unsuccessful in that troubleshooting route.

Has anyone seen anything like this before?
ASKER CERTIFIED SOLUTION
supportmail

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 11 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 11 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros