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mmmm <b><a href="https://www.petenetlive.com/KB/Article/0000237" rel="ugc">is this a x64 bit Office problem?</a></b>
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Well they are running office 2016
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You are aware theres x32 and x64 bit version of office 2016?<br />
And I nearly always deploy the x32 version because all the third party plugins dont tend to work with the x64 bit version?<br />
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&lt;/P&gt;
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002---Mail-Icon-Missing--x64.png

vmich

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if you right click on the icon and select properties - does it show the proper location?<br />
should be windows\start menu\programs\outlook
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We have a windows 2012 R2 terminal server which is running Office 2016 but for some reason now, the mail icon in control panel is not working. It is showing up as a &nbsp;piece of paper because it does not see it so we are not able to login with outlook and make profile changes to email.<br />
Is there something that I can do to get this mail icon back?
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We have a windows 2012 R2 terminal server which is running Office 2016 but for some reason now, the mail icon in control panel is not working. It is showing up as a  piece of paper because it does not see it so we are not able to login with outlook and make profile changes to email.
Is there something that I can do to get this mail icon back?

Mail icon has stopped working on terminal server 2012 R2 for Office 2016

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.

Windows OS

Windows Server 2012 is the server version of Windows 8 and the successor to Windows Server 2008 R2. Windows Server 2012 is the first version of Windows Server to have no support for Itanium-based computers since Windows NT 4.0. Windows Server 2012, now in its second release (Windows Server 2012 Release 2) includes Foundation, Essentials, Standard and Datacenter, and does not support IA-32 or IA-64 processors.