VCenter not working properly

When I login into VCenter inside the company the VM machines appear normally.
When I am at outside the copmany and using the VPN connection to connect to the company network and then connecting to VCenter the VMs totally disappeared

Can you expand on the above,

totally disappeared

Does anyone have any explanations about that?

Communications from the VPN is not reaching vCenter Server ?

Thank you Andrew.... I will explain it more

As to connect to your VCenter you usually use "VMware vSphere Client" software.
Now, when I use that client when I am inside the company, I can see all the VMs inside the VCenter I installed before "like servers x ,y ,z..etc"
This is normal...

Now suppose I am outside the company, at home for instance. As to connect to the company network, I am using VPN client to connect that  network. The VPN connection established perfectly, I can see everting inside the company network. BUT, when I use the ""VMware vSphere Client" to access the VCenter, all of the VMs disappeared. Nothing there... No servers at all!!!!!

Thanks in advance...

when you access via VPN, it's connects to vCenter Server, but it's blank ?

are they any hosts?

or are host missing as well ?

You are connecting with the same username and password ?

Thank you Andrew....

Yes I am using the same username and password.

hosts are existed but VMs  not

It is very odd, that when accessing via VPN - VMs are missing from the Inventory because you are just connected to the same vCenter Server Management server.

So what version of vCenter Server is this, and how are you accessing vCenter Server, vSphere Client, Web Client ?

The VMware vSphere Client (thick client c#) is now discontinued, have you tried access via a browser ?

Can you let me have a screenshot ?

Hello Andrew
Actually, I cannot access Vcenter via web browser. I can access only by VMware vSphere Client

Please attacheched screenshots

what is strange is Inside The Company does not show this Server_2012R2 server ?

It's almost as if you've got two different displays based on different users access

but I am using the same username and password in both cases.

How can I configure the web client server as to access Vcenter via web browser?

what is Server_2012R2 did you create this, why does it not appear when you connect internally ?

Can you browse the datastore of the server ?

Yes I created that server. for some reason, that server does not appear... I do not know

Yes I can browse the datastore of the server

The datastore in both cases are not the same

If the datastores are not the same this suggests a different server.

different server ?

check DNS and IP addresses ?

Do you have SSH access ?

Simple test create a file from home on the datastore, is this file on the datastore in the office.....

Hi Andrew
Now everything works fine ..... I don't know why
I did not change anything
Thanks for your help

Just work

Very Good it's all working, until next time we will be here waiting at Experts Exchange.