troubleshooting Question

Windows 10 Mail People shows {necid: ########}

Avatar of Jason Johanknecht
Jason JohanknechtFlag for United States of America asked on
Windows 10OutlookWindows OS
2 Comments1 Solution80 ViewsLast Modified:
A client called today saying some of their contacts have started showing up with strange information.  Only showing the "necid" and long string of characters.  They are using Windows 10 mail, which we do not support or use (ever).  She cannot delete the bad contacts.  I am attempting repairs on the OS with SFC, DISM, and CHKDSK in hopes of repairing the Mail error 0x80072ee7.  These contacts do not appear in the webmail contacts.  She said that program has been behaving poorly for months, and just now showing the "necid".  She was setup on Outlook, and has been instructed to return to using that program.  However, if possible... I need to recover contacts she created in Mail.
ASKER CERTIFIED SOLUTION
Jason Johanknecht
IT Manager

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 2 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 2 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros