Windows 10 Mail People shows {necid: ########}

Jason Johanknecht
Jason Johanknecht used Ask the Experts™
on
A client called today saying some of their contacts have started showing up with strange information.  Only showing the "necid" and long string of characters.  They are using Windows 10 mail, which we do not support or use (ever).  She cannot delete the bad contacts.  I am attempting repairs on the OS with SFC, DISM, and CHKDSK in hopes of repairing the Mail error 0x80072ee7.  These contacts do not appear in the webmail contacts.  She said that program has been behaving poorly for months, and just now showing the "necid".  She was setup on Outlook, and has been instructed to return to using that program.  However, if possible... I need to recover contacts she created in Mail.
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Top Expert 2013

Commented:
here's how to correct the errors https://www.drivethelife.com/windows-10/fix-windows-10-store-error-code-0x80072ee7.html

to recover contacts, try this :
How do I restore contacts to Windows Live Mail?
Locate the backed up contact files (often found in %Restore File Location%\C\Users\ [or Documents and Settings\%user name%\] and either in Application Data\Microsoft\ or Local Settings\Application Data\Microsoft\). ...
Open Windows Live Mail.
Press Ctrl+Shift+C to open Contacts.
IT Manager
Commented:
It is not live mail she is using.  The powershell command fixed the first error, and it claimed to sync... but the data never arrived in the cloud.  We have given up and began sharing the vcf (VCards) one e-mail at a time.

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