We help IT Professionals succeed at work.
Get Started

Office 365 Routing Issue

Last Modified: 2020-01-07
I've recently had our website host setup my company site so that interested parties can apply directly on our website. I've confirmed that the applications are populating in our website database. Furthermore, whenever an application has been submitted, it's supposed to be routed to my HR Manager. For whatever reason, those emails are not being delivered. The emails are not being quarantined or sent to the junk folder. Performing a message trace yields no results. I've white-listed both sender addresses, domains, and the IP address. However, i'm still not receiving those emails. I've tested it with an email outside of my email domain, and received the email without issue (i'll attach the message headers).  Please advise as to what's happening.
Watch Question
Enterprise Business Process Architect
This problem has been solved!
Unlock 1 Answer and 4 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE