troubleshooting Question
Ordered an item from amazon and it did not arrive due to shipping damage. Cannot figure out how to get a refund.
asked on
I ordered a car seat from amazon and I received a message that it was damaged during delivery and had to be returned to the shipper. That is the last correspondence I received. I have not been refunded my money on credit card or told that a replacement is coming. It's been 2 weeks. I have been on amazon.com and looked at getting a refund, but the choices for a refund do not exactly say that the item was damaged in shipping and needed to be returned to shipper. The options are damaged when arrived, or changed mind, or something else that would indicated I would need to return the item. Well, I don't have the item. Any ideas on how I would go about resolving this?
Learn from the best
Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.
Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 2 Comments.
Try for 7 days”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.
Our community of experts have been thoroughly vetted for their expertise and industry experience.
The Distinguished Expert awards are presented to the top veteran and rookie experts to earn the most points in the top 50 topics.