This copy of microsoft office cannot be used on a computer running terminal services

Very small business wants to provide shared RDS access to Office and an MSAccess application on Win2016 server. We are talking about a total of 5 users hitting the server, most likely at different times - but full concurrent logins could be a possibility.

The server is setup from Remote Desktop Services, and the Licensing is activated with 5 RDS CALs.  The installed version of Office 2019 Professional is not going to work, as attempting to run the program during a RD session give the error "This copy of microsoft office cannot be used on a computer running terminal services".

In doing searches, I have seen some fixes that involve a registry change and group policy setting - but this server does even have a domain defined. Setting up AD seems overkill for such a small environment.  Also, is an Office Open License even available for a quantity of 5?
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Philip ElderTechnical Architect - HA/Compute/Storage

Commented:
How is the Office product licensed?

An O365 E3 and above is required to license Office in RDS correctly or an Open Business license with Software Assurance.

Or, one could SPLA that Office license and charge them a monthly fee.

There are options, but being legit is important.

Office requires the total number of users allowed to connect to the RDS setup. So, set up a Security Group with the correct user accounts as that provides any auditor with clear evidence that the licensing is in compliance.
IT Manager
Top Expert 2010
Commented:
RD session give the error "This copy of microsoft office cannot be used on a computer running terminal services".

It is expected error as you need to install MS Office 2019 volume licence on RDS.

Office Open License even available for a quantity of 5?

Yes, minimum initial purchase is 5.

https://www.microsoft.com/en-us/licensing/licensing-programs/open-license?activetab=open-license-tab%3aprimaryr2

Author

Commented:
Thanks Philip and Jackie.

Some others have suggested an Office 365 Pro Plus license would work in this case?

Would the entry-level Open License be a better value?
Jackie Man IT Manager
Top Expert 2010

Commented:
Office 365 Pro Plus license would work in this case?

Yes

https://docs.microsoft.com/en-us/deployoffice/deploy-office-365-proplus-by-using-remote-desktop-services

Would the entry-level Open License be a better value?

It depends on what you want.

If you want to have the latest version of MS Office and do not mind to pay yearly rent to Microsoft to use Office 365, choose Office 365 Pro Plus.

If you are settled with Office 2019 and do not need new version in foreseeable future, choose Office 2019 Volume License.

It is just like buying a car (Office 2019 volume licence) and renting a car (Office 365 Pro Plus). If your rent it, it would be easy for you to change and upgrade.

Author

Commented:
So it seems that Office365 Pro Plus will run approximately $13/user/month. Do you know the approximate 5-user volume license?
Jackie Man IT Manager
Top Expert 2010

Commented:
Do you know the approximate 5-user volume license?

In Hong Kong, the price of Office 2019 Standard Volume Licence is about US$360 per licence. We have recently acquired a volume licence for Office 2019 Standard.

I do not know the price range in the countries where you are in. Ask a related question if you want the answer.

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