We help IT Professionals succeed at work.
Get Started

This copy of microsoft office cannot be used on a computer running terminal services

Last Modified: 2021-04-12
Very small business wants to provide shared RDS access to Office and an MSAccess application on Win2016 server. We are talking about a total of 5 users hitting the server, most likely at different times - but full concurrent logins could be a possibility.

The server is setup from Remote Desktop Services, and the Licensing is activated with 5 RDS CALs.  The installed version of Office 2019 Professional is not going to work, as attempting to run the program during a RD session give the error "This copy of microsoft office cannot be used on a computer running terminal services".

In doing searches, I have seen some fixes that involve a registry change and group policy setting - but this server does even have a domain defined. Setting up AD seems overkill for such a small environment.  Also, is an Office Open License even available for a quantity of 5?
Watch Question
Distinguished Expert 2019
This problem has been solved!
Unlock 1 Answer and 6 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE