On a Canon imageRunner iR-ADV-C5560 III, I opened the "Communication settings" from the portal and found the "Default Subject" for the scan-to-email feature.
How can I also customize the default message/body for that same feature?
It was available on the former Xerox but can't find it on the newer Canon.
We customize it to set a body that users recognized easily differentiate legit from other fraudulent emails that we sometimes receive.
Searching the manual (1556 pages!) for "default subject" returns 5 results, but searching for "default body" returns none. Similarly, the table for Send Settings lists default subject but not default body.
Have you tried calling Canon support?