Windows 10 1909 Search grayed out

Kevin M
Kevin M used Ask the Experts™
on
I have a co-worker that has to reboot after every 3-4 searches in File Explorer as it becomes grayed out and unusable. I rebuilt her Search index, and then discovered that the drives that were giving her trouble were network based. I then verified that the drives were added to her search index (Properties - Allow files on this drive to have contents indexed in addition to file properties).

While doing this I noticed that MY computer also had the Search grayed out! We are both on Win 10 Pro x64 1909 and I'm reading that it may be a glitch. We both also restarted the Windows Search service, and it was running already.

Has anyone heard if this is a Microsoft bug or any temporary workarounds as restarting every 3-4 searches is't really feasible.

Thanks.
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IT Manager
Top Expert 2010
Commented:
It seems to be a known issue.

https://answers.microsoft.com/en-us/windows/forum/all/1909-update-file-explorer-search-issue/8bbbcd8d-65a6-48e2-8918-23412740f3ad

But there is no feasible solution yet and the workaround is to manually kill the explorer.exe process when the search is grayed out.
Kevin MSystems Engineer

Author

Commented:
Thanks very much for finding this. It seems to be intermittently occurring, so we'll do this method until the fix is released.

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