troubleshooting Question

File attachemnt SEARCH field is greyed out

Avatar of Damian Gardner
Damian Gardner asked on
NetworkingOutlookMicrosoft 365Windows OS
4 Comments1 Solution39 ViewsLast Modified:
Hello  - one of my Outlook 365 / 2016 users is having a problem when inserting attachements into a new email - her SEARCH field is never active.  When attaching a file, you should be able to search for a file and then attach it - her SEARCH field is always greyed out and not active.  This happens whether set to a local drive or network drive.  Is this a bug with Microsoft?  She's on Windows 10 Ver 2018, on a Surface Pro tablet, using Outlook 2016 / 365.  

Thanks for your help.
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