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Recalling a message is a mechanism that only works in PERFECT conditions. If the other side doesn't use Outlook/Exchange, or some other configuration is overriding it, it won't work.<br />
Not only doesn't it always work, the result message can be misleading too (in BOTH directions, success when it's not, but also success message when it failed).<br />
Basically, while this feature existed since forever, it was NEVER a good solution (I even dare venture it being in the 10% success rate). And actually, it's good the feature doesn't always work, otherwise you'd always have control over other ppl's mailboxes. Isn't that a scary thought?
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Jackie Man

wlasner

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Hi,<br />
I needed to recall a message to an outside recipient. they did not open it but the recall did not happen. I also tried sending an email internally and recalling it. this two produced no response.<br />
the sent email displays message &quot;You tried to recall this message on Wednesday, January 8th, 2020 .....&quot;<br />
This has worked in the past.<br />
thanks<br />
Wayne
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Hi,
I needed to recall a message to an outside recipient. they did not open it but the recall did not happen. I also tried sending an email internally and recalling it. this two produced no response.
the sent email displays message "You tried to recall this message on Wednesday, January 8th, 2020 ....."
This has worked in the past.
thanks
Wayne

outlook 2016 with exchange 2013 Recall Message

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.