troubleshooting Question

Windows 10 Pro Older Software Does Not See Mapped Drive After Reboot

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K_Wilke asked on
Windows 10Windows OS
5 Comments1 Solution56 ViewsLast Modified:
Hello all,
I have a client that we are switching over to Windows 10 Pro from Windows 7 Pro.  They have an older program that does work fine (amazing) under Windows 10 Pro but the data is on a mapped drive to the server (Windows 2019 standard server).  Since this is an older program (and it is networkable) it does require to see the mapped drive.  
Now this only happens under Windows 10 and not Windows 7.
Upon reboot, though the mapped drive is there, the software does not see it unless I run the NET USE f: \\server\directory /persistent:yes command
Then it works.
I have created this as a batch file but it still does not work unless I physically run this after the startup is completed on the computer.
i have checked for any scripts and there are not any.
ALL other programs that require the mapped drive on the Windows 10 computer work beautifully except for this one.
What can I do to fix this so this software will see the mapped drive after reboot of the computer?
Thank you for your help in advance.
Kelly W.
ASKER CERTIFIED SOLUTION
K_Wilke

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