troubleshooting Question

Exchange 2016 Unable to relay recipient in non-accepted domain

Avatar of C Y
C Y asked on
5 Comments1 Solution262 ViewsLast Modified:
Hi expert,

Outsider send email to our company email but it doesnt get deliver to exchange server.

I have check logs in D:\Program Files\Microsoft\Exchange Server\V15\TransportRoles\Logs\FrontEnd\ProtocolLog\SmtpReceive

it is showing Unable to relay recipient in non-accepted domain

Is there a receive / send connector i need to configure?
However, i try to send email from my personal hotmail to exchange, the email is received.

How can i resolve this?  why is this happening?

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 5 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 5 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros