troubleshooting Question

Number row on laptop keyboard stops working once logged into windows account

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mtm1974Flag for United States of America asked on
Windows 10Dell* Keyboard MappingWindows OS* keyboard
6 Comments1 Solution82 ViewsLast Modified:
Number keys on Number Row not working once logged into Windows on Dell Vostro 5471 latpop (no built in number pad)

I can log in using the Number Row to enter my numeric PIN with no issues, but once logged in, I can not type using the Number Keys in the Number Row.

I have tried a reboot, uninstalling/reinstalling keyboard drivers, and adding a new keyboard type (canadian) and deleting and then adding the US Qwerty keyboard back.

Nothing has worked so far.  

I cannot for the life of me find anything about a key combo or setting change that would disable the number row only when logged in.

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