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avib27Flag for United States of America

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Microsoft Office Professional 2013 not showing Outlook 365 online archive

- Tried without Cache
- Re-added profile
- updated Office
- Nothing worked
- Shows up in OWA
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Saif Shaikh
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Try to configure the same profile on another windows machine.. Looks machine specific.
Does your autodiscover work correctly, as it's a requirement for accessing the Online archive? Also, are we talking about accessing your own archive, or the archive for another user/shared mailbox?
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ASKER

Its the users own online Archive on 365. Auto discovry works fine, I am able to re-create the account with no issue.
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ASKER

I tried it on office 2016 and it worked fine. Could it be a version issue?
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Saif Shaikh
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