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avib27
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Microsoft Office Professional 2013 not showing Outlook 365 online archive

- Tried without Cache
- Re-added profile
- updated Office
- Nothing worked
- Shows up in OWA
Microsoft OfficeOutlookMicrosoft 365* Archive

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Last Comment
Saif Shaikh

8/22/2022 - Mon
Saif Shaikh

Try to configure the same profile on another windows machine.. Looks machine specific.
Vasil Michev (MVP)

Does your autodiscover work correctly, as it's a requirement for accessing the Online archive? Also, are we talking about accessing your own archive, or the archive for another user/shared mailbox?
avib27

ASKER
Its the users own online Archive on 365. Auto discovry works fine, I am able to re-create the account with no issue.
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avib27

ASKER
I tried it on office 2016 and it worked fine. Could it be a version issue?
ASKER CERTIFIED SOLUTION
Saif Shaikh

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