troubleshooting Question

Problems restoring user in Hybrid AD

Avatar of Ken Graser
Ken GraserFlag for United States of America asked on
NetworkingAzure
2 Comments1 Solution90 ViewsLast Modified:
My network is using a Hybrid AD set up using both a local AD and an AZURE AD.  
I had a user quit about 15 days ago and I deleted the user in the local AD and when the AD's synced everything was fine. The user showed up in deleted users etc.

Now 15 days later the person is coming back and they want all of the emails back.  
I know that I have 30 days to recover a users profile and emails so I didn't think this would be a problem.
However, after I recovered the user in the AZURE AD, she shows up in active users, I don't have the user in the local AD.
I added the user to the local AD using the same user name and password.  Now when the AD synced I get a directory sync error.  There is a new user in the AZURE AD with the same name with a number assigned i.e.  fred12345@xxx.com.  
If I deleted the user from the local AD, I can't log in to the domain.

I'm not sure if I should have added the user back into the local AD first or what.
Any Ideas on how to get myself out of the problem would be appreciated.

Thanks
Ken
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