We help IT Professionals succeed at work.
Get Started

how can I get my  HP ENVY Photo 6255 printer back online?

GMartin asked
Last Modified: 2020-01-16
Hello and Good Evening Everyone,

            I am needing guidance in resolving a wireless printing issue with an HP ENVY Photo 6255 printer.   Basically, whenever I send a document to the printer, I get a message indicating the printer is offline.  That said, what can I do to get the printer back online so it will receive and print my documents?

             Any technical help directed toward this concern will be greatly appreciated.

             Thank you

Watch Question
Distinguished Expert 2019
This problem has been solved!
Unlock 2 Answers and 4 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant

An Experts Exchange subscription includes unlimited access to online courses.

Get Started
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE