troubleshooting Question

Gmail template problem

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ddantesFlag for United States of America asked on
Gmail
3 Comments1 Solution98 ViewsLast Modified:
I am having difficulty with the Template function in Gmail, which I'm using for the first time.  Templates are enabled in Settings>Advanced.  A new template has been created, and saved as a template with a title.  A filter has been created, which is supposed to send that template to its recipient when messages from a certain sender, with a certain subject are received.   However, nothing happens when a qualifying message reaches the Inbox, nor if I apply the filter to an existing message in the Inbox, which qualifies.  Please advise.
ASKER CERTIFIED SOLUTION
Sajid Shaik M
System Admin

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